Understanding unemployment insurance claims is no easy business. With tax laws frequently evolving and changing, it’s challenging to keep up with the latest numbers and knowledge. There are so many different facets to navigate and misunderstanding one can be disastrous for your company. Below are five of the most-asked question when it comes to unemployment claims to help you out.

1. Who is eligible to file a claim?

Before you can make other decisions, like appealing, it’s important to know who is and is not eligible to file. Understanding this can make the process much simpler for everyone. In a nutshell, employees who were let go at no fault of their own are eligible. This means workers who were laid off due to lack of work, downsized or left due to medical reasons are in the right when they file. Workers who are terminated by their own choice without good cause or for their behavior are not eligible to receive unemployment insurance.

2. How long do I have to respond to the notice?

While the specifics of this varies by state, it’s essential to respond immediately. Don’t lose track of the letter and form, because waiting too long could mean the worker receives benefits even if they aren’t eligible. At every stage of the process, staying alert and sending prompt responses are two of the most important considerations.

3. Do I need to go to the hearing?

Absolutely. If the decision goes to an appeal and you don’t attend the review board’s hearing, your voice won’t be heard, meaning the worker is more likely to win the case.

4. Where does the money come from to pay the employee?

Employers pay a percentage of every worker’s pay into a fund that in turn becomes the payment for former employees who are granted unemployment insurance. The specific rates are determined by a number of factors, including your turnover rate.

5. Is there an easier way to keep track of everything?

Hearing all this, you’re probably thinking about how much you have to keep up with for one claim alone, not to mention balancing several claims at once. It’s a lot for anyone to take on, especially when your organization doesn’t have an employee designated to do the work.

Fortunately, we have the solution.

Get control of your UI costs

More than just the burden of time, the less you monitor your claims, the more likely it is that you’re going to pay more in UI claims than you need to. Instead of accepting this as fact, consider Unemployment Tracker’s full range of solutions designed to give you exactly what you need to monitor your unemployment claims no matter your budget. Request a free live demo today to see how our fully customizable software can work for you!