Managing your unemployment insurance claims and costs can be a very manual and time consuming process. First you receive the claim through the mail or via a state unemployment insurance website, and then you look up the employment details in your back office software (payroll or HR software) and enter it manually into a spreadsheet for tracking purposes. This can take a significant amount of time away from your other duties.  

There is a solution to eliminate some of the manual nature of this process; UI Tracking Software. UI Tracking software that has the ability to connect to your back office solution via API connections. An API, or Application Program Interface, allows two or more software products to communicate to one another — passing information back and forth if that is how you wish to set it up.

The use of API connections between your UI Tracking software and your back of the house software allows for a time-saving import of information, versus entering it manually. Some of the information that could be imported through an API includes:

• Employee Bio Information:  Name, SSN, Dates of Employment, Separation Reason, Job Title, and other pertinent information of this type.
• Messages and/or notes pertinent to the claim: For example, is the claimant responding to offers of work, was there more detail as to why they were terminated, etc.
• Access to stored documents pertinent to the claim: Disciplinary documents, separation paperwork, employee reviews, etc.

Obtaining access to these details can be critical to identifying protestable claims and winning those protests. Having the ability to access them through your UI Tracking software saves you the time it takes to look these details up in your back of the house application, write them down, and enter them manually into that tracking software. Why data enter when you can import?

For additional information about Unemployment Tracker’s API capabilities and how they can save you significant time and labor, follow this link or visit us on the web at www.unemploymenttracker.com.