What is a TPA and is it a good fit for my organization?

What is a TPA and is it a good fit for my organization?

By Jonathan Gross Posted September 13, 2016

Do you ever wish that you could make certain aspects of your workload disappear? Just think of all the free time you’d clear up to work on that “to-do list” that just keeps getting longer and longer. If you answered “Yes” to this question, you’re not alone. In fact, we’d be willing to bet if you asked employers to list all of the tasks they’d like to never see again, dealing with unemployment insurance (UI) claims would be at the top of the list. If you couldn’t agree more, we’ve got some good news —  you can make most aspects of UI claims go away. How? Through the use of a TPA.

What is a TPA?

What is a TPA you ask? Well, the letters are an acronym for Third Party Agent. And what’s the deal with third party agencies and unemployment insurance? Typically, an employer outsources their unemployment claims and cost management to a TPA so that they can take advantage of that organization’s greater experience, knowledge and technology to better manage their unemployment claims. The following are some of the advantages of a TPA:

  • TPA’s focus on unemployment and have a great deal of experience and knowledge in how to win protests, manage claims, and lower your UI costs.
  • A TPA typically has better technology than the typical employer and can leverage it to lower your UI costs.
  • Most TPA’s can handle your claims across multiple states. This saves you countless hours of having to learn the laws and processes in additional states.
  • A TPA can handle your UI hearings with more experience and knowledge, making them less intimidating and allowing you to win more of them.
  • Some TPA’s provide training to your frontline and HR staffs to help you to help them lower your UI costs.  

TPA and me — a good fit?

So, should I use a TPA for my unemployment insurance claims? We’re here to provide you with as much information as you’ll need to make an informed decision, but that is a question only you can answer. When considering a TPA to manage your UI claims, here are some things to consider:

  • Do I want to handle this in house, and do I have the expertise needed and the technology needed to do an effective job?
  • How many UI claims are filed against my account annually?  Small, medium and large companies can benefit from using a TPA.
  • Do I want to spend the money to integrate with UI SIDES? UI SIDES will become the main communication conduit between State UI Agencies and employers and it is quite expensive to build your own system.  It can be better to find an integrated software or a TPA who has an integration.
  • How much work do I intend to put into my UI processes?  Typically, TPA’s save the client a significant amount of time in managing this process, but there is still work to be done by the client (providing information regarding claims, hearing participation, process improvement operations, etc.)

You know what they say —  “You have to spend money to make money.” The use of a TPA is a perfect example of this. While you’ll have to invest money in their services, ultimately using a TPA will save you money (and time).

Trust the experts when it comes to managing your UI claims. Let Unemployment Tracker win you more protests, fight fraud, and lower your UI costs. We have years of UI experience, and unparalleled technology — including an integration with UI SIDES Web Services.

Visit us today at http://www.unemploymenttracker.com to learn more.

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