A juggling act: How to handle a high volume of unemployment claims

A juggling act: How to handle a high volume of unemployment claims

By Unemployment Tracker Posted July 3, 2018

Managing one unemployment claim can be stressful and confusing for your company. When layoffs or downsizing leads to a high volume, the process can become a nightmare. You need to monitor the claims that are filed and determine how many, if any, need to be contested. There are deadlines that can’t be missed that can lead to more issues on your end. Realizing the work ahead, here are some tips for juggling your unemployment claims.

Document everything

At the end of the day, well-documented reports are the best way to ensure you’re only paying the claims that are eligible. Unemployment insurance isn’t available to anyone recently separated from a company – you must be dismissed at no fault of your own. If you let an employee go for what you define as misconduct, this must be recorded to present if the employee tries to file for benefits anyway.

Don’t hesitate

Putting off unemployment claims can be a terrible mistake. Not only will they pile up, you’ll miss deadlines to contest unemployment insurance claims and ultimately pay more to employees than necessary. Anticipate such claims, especially when there are larger layoffs occurring, and develop a system before it’s too late.

Monitor turnover rates

Unemployment insurance payments are made possible due to taxes you pay on both the state and federal level. While the federal rate is set, the state level fluctuates based on a number of factors, including how often your company experiences turnover. To plan for an increased number of payments, you want to make sure you’re covered and controlling your tax rates as much as possible.

For example, if you place an employee on a set probationary period and they commit misconduct, letting them go during that time does not count against your turnover rate. In this case, you must document the misconduct and length of probation, as well as ensure the employee is aware of the specifics as well.

Outsource the work

Sometimes the easiest answer is to let someone else help you. Because the world of unemployment claims is so complicated, purchasing software from a company that specializes in them can save your company time and money.

If you’re looking for a little extra help, try Unemployment Tracker. Our software is completely customizable and tracks everything you need it to, meaning you’ll never miss a deadline again. Request a free demo today!

 

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Unemployment Claims Software, Unemployment Cost Control, Managing Unemployment Claims, How To Handle Unemployment Claims

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